Privacy Policy

Privacy Policy

Introduction

Welcome to https://marriage-counseling.storysurge.net (hereafter referred to as “Marriage Counseling” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring the protection of your privacy and personal data. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us when you access and interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of Marriage Counseling’s online presence, including but not limited to:

  • Our official website at https://marriage-counseling.storysurge.net
  • All associated mobile and desktop applications
  • Any online services or tools we offer through these platforms
  • Products available for purchase on our site

Please note that this policy does not cover third-party websites, applications, or services that you may access through links provided on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions with Marriage Counseling when:

  1. You sign up as an authorized user to access our applications and services.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

Marriage Counseling collects various categories of personal data, which include:

  • Account Information: Your username and password details for secure access to our services.
  • Payment Information: Details related to your payment methods used for purchases or subscriptions.
  • Financial Information: Transaction records and billing information processed through secure third-party payment gateways.
  • Purchase Information: Data about the products you buy, including quantities and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device tokens.
  • Location Data: Information about your geographical location when using our services on a mobile device.
  • Feedback: Your comments, reviews, or responses to surveys we conduct to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when you connect your account with ours for seamless access.
  • Product Information: Any data you provide while using our products, including preferences and usage patterns.

We collect this information through direct user input, tracking technologies, and third-party sources. Our goal is to minimize the data we collect, only retaining what is necessary for the services provided.

Cookies

Marriage Counseling uses cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as secure login and navigation.
  • Preference Cookies: Remembering user preferences like language settings or display options.
  • Analytics Cookies: Tracking user behavior to improve our services and provide personalized content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires or when these purposes are fulfilled, your data will be securely deleted or anonymized.

Security Measures

Marriage Counseling has implemented robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Marriage Counseling does not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian concerned about your child’s online privacy, please contact us at the provided email address.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to your stored data and rectify any inaccuracies.
  • Erasure and Restriction: Ability to request the deletion or restriction of processing your data under specific circumstances.
  • Data Portability: Right to obtain a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: Opportunity to object to data processing and refuse discrimination based on certain grounds.
  • Appeals and Complaints: The right to file appeals or complaints with the relevant data protection authorities.

To exercise these rights or for any data-related inquiries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

Marriage Counseling reserves the right to update this Privacy Policy from time to time. Any changes made will be reflected on this page with updated modification dates. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, including unsubscribe requests or data access questions, please contact us: